Privacy Policy
Effective Date: August 7, 2026
Automotive Equipment Solutions d/b/a You Lift Me Up (“You Lift Me Up,” “ULIFTMEUP,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit www.uliftmeup.com, purchase products or services, request a quotation, contact us, create an account, arrange delivery or installation, communicate with us, or otherwise interact with our business.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
The information we collect depends on how you interact with us.
We may collect personal information that you provide directly, including:
name;
billing address;
shipping or delivery address;
email address;
telephone number;
account information;
order and purchase information;
quotation or product inquiry details;
delivery and installation information;
warranty or service information;
communications you send to us; and
other information you voluntarily provide.
When you purchase Equipment or services, we may also collect information necessary to process and fulfill your transaction.
Order and Transaction Information
When you place an order, request a quotation, or purchase products or services from us, we may collect information relating to the transaction, including:
products or services requested or purchased;
order number;
billing and delivery information;
payment status;
shipping and freight information;
installation requirements;
transaction history;
warranty information; and
communications relating to the order.
We use this information to process orders, arrange payment, coordinate shipping or delivery, provide installation or other services, communicate with you, and provide support after the sale.
Payment Information
Payments may be processed through third-party payment processors or financial service providers.
Depending on the payment method used, payment information may be provided directly to the applicable payment processor or financial institution.
We may receive information relating to the transaction, such as payment status, billing details, transaction identifiers, and other information necessary to process or document the purchase.
Payment processors and financial institutions may handle information according to their own privacy policies and security practices.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through your browser, device, cookies, server logs, or similar technologies.
This information may include:
IP address;
browser type;
device type;
operating system;
pages viewed;
referring website or page;
date and time of visits;
website interactions; and
other technical or usage information.
We may use this information to operate the website, understand how visitors use it, diagnose technical issues, improve website performance, prevent fraud or abuse, and improve our products and services.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, maintain shopping-cart or account functions, understand website usage, and improve the user experience.
Some cookies may be necessary for the website to function properly.
Other cookies or similar technologies may be used for analytics, performance, advertising, or other purposes depending on the services used on the website.
You may be able to control or disable certain cookies through your browser settings or through any cookie preference tools made available on the website.
Disabling certain cookies may affect website functionality.
How We Use Personal Information
We may use personal information to:
operate and maintain our website;
respond to questions and product inquiries;
prepare quotations;
process and fulfill orders;
process or facilitate payments;
arrange shipping, freight, delivery, and unloading;
coordinate installation and White-Glove services;
communicate order and delivery updates;
provide customer service and technical support;
assist with manufacturer warranty claims;
maintain customer accounts;
prevent fraud, misuse, or unauthorized activity;
maintain business and transaction records;
improve our website, products, services, and customer experience;
send communications you have requested or consented to receive;
comply with legal, tax, accounting, regulatory, and contractual obligations; and
protect our rights, customers, business, and property.
Shipping, Delivery, and Installation
We may provide necessary customer and order information to manufacturers, distributors, warehouses, freight carriers, shipping companies, delivery providers, installers, or other service providers when reasonably necessary to fulfill an order or provide requested services.
This information may include your name, delivery address, telephone number, email address, products ordered, delivery instructions, installation details, or other information needed to complete the applicable service.
Where we refer you to an independent installer or other independent service provider, information you provide directly to that provider may be handled according to that provider’s own privacy practices.
Warranty and Product Support
If you request warranty or product support, we may collect and use information necessary to evaluate and assist with your request.
This may include:
your contact information;
proof of purchase;
product manufacturer and model;
serial numbers;
photographs or videos;
diagnostic information;
descriptions of the issue; and
communications relating to the warranty or service request.
We may provide relevant information to the applicable manufacturer, distributor, service provider, or other party involved in resolving the warranty or support request.
How We May Disclose Information
We may disclose personal information when reasonably necessary to operate our business or provide products and services, including to:
website and hosting service providers;
payment processors and financial institutions;
manufacturers and distributors;
warehouses and fulfillment providers;
shipping and freight carriers;
delivery providers;
installers and service providers;
warranty and technical-support providers;
professional advisers such as accountants, attorneys, or consultants;
technology and security providers; and
government authorities or other parties when required or permitted by law.
We may also disclose information in connection with a business transaction such as a merger, acquisition, financing, reorganization, sale of assets, or transfer of some or all of our business, subject to applicable law.
Email Communications
We may use your email address to communicate with you regarding:
Where permitted and where appropriate consent has been obtained, we may also send promotional or marketing communications.
You may opt out of promotional email communications by using the unsubscribe method provided in the communication or by contacting us.
Opting out of promotional communications does not prevent us from sending necessary transactional or service-related communications.
SMS and Text Message Communications
Where you provide a mobile telephone number and consent to receive text messages, we may send SMS or MMS communications concerning inquiries, quotations, orders, delivery, installation, service, warranty matters, reminders, or promotional communications for which appropriate consent has been obtained.
Consent to receive promotional text messages is not a condition of purchasing goods or services.
Message frequency may vary, and message and data rates may apply according to your wireless carrier and service plan.
Where supported, you may reply STOP to opt out of applicable text messages and HELP for assistance.
You may also contact us directly regarding your communication preferences.
Data Retention
We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
complete transactions;
provide customer and warranty support;
maintain business and accounting records;
comply with legal, tax, contractual, and regulatory requirements;
resolve disputes; and
enforce agreements.
Retention periods may vary depending on the type of information and the purpose for which it is maintained.
Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, storage system, or method of communication can be guaranteed to be completely secure.
You are responsible for keeping any account credentials or passwords associated with the website confidential.
Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These rights may include the ability to request:
access to certain personal information we maintain about you;
correction of inaccurate information;
deletion of certain personal information;
information regarding how personal information is used or disclosed; or
other rights available under applicable privacy law.
Certain requests may be subject to legal exceptions, identity verification, record-retention requirements, or other limitations permitted by law.
To make a privacy-related request, contact us using the information provided below.
We will review and respond to applicable requests in accordance with applicable law.
Third-Party Websites and Services
Our website may contain links to manufacturers, financing providers, payment processors, installers, freight carriers, social-media platforms, or other third-party websites or services.
These third parties operate independently from us and may have their own privacy policies and information-handling practices.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the applicable privacy policy before providing personal information to a third party.
Children’s Privacy
Our website and services are intended for customers seeking automotive equipment and related services and are not directed to children under 13.
We do not knowingly seek to collect personal information from children under 13 through the website.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, services, information practices, or applicable requirements.
When the policy is updated, the revised version will be posted on www.uliftmeup.com with an updated effective date.
We encourage you to review this Privacy Policy periodically.
Contact Information
Automotive Equipment Solutions
d/b/a You Lift Me Up
3640 Bailey Rd, Auburn, Georgia 30011
United States
Website: www.uliftmeup.com
Email: automotiveequipmentsolutions@outlook.com
Phone: 770-715-0142
If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the information above.
